The deliveries of the orders made in www.babela.es will be to the mailing address you give us while making the order.
The countries where you can buy are the following:
Spain (except Canary Islands, Ceuta and Melilla)
The delivery time for Spain is 48h/72h and up to 7-10 working days for the rest of destinations.
The maximum delivery time will depend on the order destination. For more information please send us an email to: email@example.com
If you haven't got your order in 30 days, please contact us through the following email address: firstname.lastname@example.org
Deliveries will not be made neither to PO boxes nor in weekends or holidays.
The shipment cost is calculated based on the destination country and city, and the products purchased. For orders with total weight less than 1 kg, the cost is 4,95€ (VAT included) in Spain (mainland and Balearics islands). Free shipping for orders higher than 100€ (considering only the sum of the total price of the products). Only in Spain (mainland and Balearic islands) and Europe zones 1,2 and 3. For other countries contact us and we will inform you about the conditions.
Returns cost will be in charge of the customer. The delivery address is:
C/Ramirez de Prado, 5 28045 Madrid. Spain
You have 30 days, since the day we have sent you the confirmation of the order, to make the exchange or return.
Babela&Co. reserves its rights to reject any exchange or return that is not in the period mentioned previously, or if the products are not in the same conditions that where delivered to the client.
To initiate the process of returning a product, you must fill out this form.
Once the information is processed by our team, and we receive the product in out warehouse and we have checked that it's in perfect conditions and with its original packaging., we will proceed to the reimbursement of your money within the first 14 natural days counting from the reception of the product in our warehouse.
Be aware that the original shipping cost will not be reimbursed.
The money will be reimbursed directly to the client by the same method the client used in the order (credit/debit card, Paypal, Bank transfer).
If you have any doubts, please get in contact with us: email@example.com